Author Archives: gwhite
Why “one company” became the platform for extraordinary growth.
“If I work with two or three of their teams, it’s like working with two [...]
Simpler businesses grow faster.
“There are only six types of organisation in the world,” an ex-colleague was fond of [...]
“We’ve done a lot of work on our values. But it doesn’t seem to have made much difference”.
Someone made this point at a seminar we held, and before he’d finished speaking 3-4 [...]
“I’ve already got an Innovation Director and team. What else should we be doing?”
“Innovation” must feature in every CEO’s annual list of objectives, along with “profitability” and “growth”. [...]
“If only we knew what we know”.
That comment was made in a project meeting, by one of the client team, after [...]
Why complexity might be your toughest competitor.
“Stop getting in your own way”. That was the heading of one section of a [...]
Poor performance starts long before the numbers show it.
One of my favourite-ever clients had a phrase I’ve used countless times: “Experience is what [...]
Reputation problems start before the customers see them.
Every organisation has a reputation; the question is whether it’s the one its leaders intended. [...]
Complexity adds cost – how coherence improved performance.
Half-way through his briefing to us as we started a new project, the CEO brought [...]
Businesses underperform when they make it too hard to focus on what really matters.
In the early stages of a client project, I asked the CEO for her view [...]